These Terms of Service form an agreement between you and Boost SubscriberCo L.L.C., a company with its registered office at 9601 S Meridian Blvd, Englewood - 80112-5905, United States (US). The terms apply when you visit our website, contact our team, or engage us to provide subscriber growth and retention services.
By using our website, submitting an inquiry, or signing an engagement with us, you confirm that you have read, understood and agreed to be bound by these terms. If you are using our services on behalf of a business, you declare that you have the authority to accept these terms on that business behalf.
If you do not agree with any part of these terms, you should not use our website or request our services. Please contact us if you have a question about any clause before you proceed.
Boost SubscriberCo L.L.C. is engaged in computer systems design and related services, including computer integrated systems design, within the professional, scientific and technical services sector. Our focus is helping subscription businesses grow their subscriber base and keep those subscribers for longer.
For the purposes of these terms, references to us, we or the company mean Boost SubscriberCo L.L.C. When we refer to the developer BoostSub we mean the team that develops, operates and maintains the tools and methods we use to deliver our services under the direction of the company.
You can reach the company for any matter relating to these terms through the contact details provided in the final section of this document.
We provide a range of services designed to improve subscriber growth and retention. These include subscriber acquisition campaigns, onboarding and activation funnels, retention and winback programs, billing and dunning recovery, referral and loyalty engines, and churn analytics with cohort reporting.
The precise work we perform for a particular client is set out in a written proposal, statement of work or signed engagement document. That document, together with these terms, defines the agreement between us. Where a specific engagement document describes a narrower scope of work, the narrower description controls the work we are required to deliver for that engagement.
Nothing on our website is a binding offer to provide services. A proposal we send you is an invitation to engage, and a binding agreement only arises once both parties have signed an engagement document or otherwise agreed in writing to proceed.
You are responsible for providing us with accurate information and reasonable access to the systems we need to deliver the agreed services. This includes granting access to relevant accounts, sharing up to date subscriber data, and making a suitable point of contact available for coordination.
You must ensure that the information you provide is complete and correct to the best of your knowledge. If you give us access to data belonging to your own subscribers, you confirm that you have the right to share that data with us and to allow us to process it for the agreed purpose.
You are also responsible for the conduct of your operations that are outside the scope of our work. We rely on your cooperation to complete projects on time, and delays caused by missing information or unavailable access may affect delivery dates.
When you request a quotation, we may respond with a proposal that describes the services, the deliverables, the timeline and the fees. A proposal is prepared based on the information you give us at the time and is subject to any assumptions stated in the document.
To begin work, both parties must sign the engagement document or otherwise confirm acceptance in writing. Until that happens, no work is required and no obligation to pay arises. If the project requirements change materially after we start, we may need to revise the scope and the fees, and we will discuss any such change with you before proceeding.
Proposals are valid for the period stated on the proposal or for sixty days if no period is stated. After that time we may revise the proposal to reflect any changes in cost or scope.
The fees for our services are set out in the engagement document. Fees may be charged as a fixed project rate, a recurring monthly rate, or a combination of both, depending on the nature of the work. Unless stated otherwise, fees do not include any taxes that apply to the services.
Payment terms are stated in the engagement document. Invoices are generally due within the number of days shown on the invoice. If a payment is overdue, we may suspend work until the balance is settled, and we may charge interest at the rate allowed by applicable law until the overdue amount is paid.
Certain third party expenses, such as advertising spend, software licence fees or data tool subscriptions, are passed on at cost and may be billed in addition to our service fees. We will confirm any material expense before we incur it, unless the engagement document already authorizes it.
All methods, tools, frameworks, reports, templates and creative concepts that we develop and use to deliver our services belong to the company unless an engagement document states otherwise. You receive a licence to use the deliverable reports and materials we produce for you for your own internal business purposes.
Anything you provide to us, including your brand assets, subscriber lists and platform access, remains your property. We may use example and de-identified outcomes for our own quality improvement and portfolio purposes, but we will not reveal your confidential information to others without your consent.
If we create custom materials specifically for your engagement, the ownership of those materials is set out in the engagement document. Where the document is silent, we retain ownership of general methods and you keep the right to use the custom outputs created for you.
During our relationship we may share confidential information with each other. Confidential information means any non public information that one party identifies as confidential or that a reasonable person would treat as confidential given its nature and the circumstances of the disclosure.
Each party agrees to protect the other confidential information using the same degree of care it uses for its own confidential information, but no less than a reasonable degree of care. This includes not disclosing confidential information to third parties except to employees, contractors or advisers who need it to perform the engagement and who agree to keep it confidential.
This obligation does not apply to information that is already public, that is independently developed, that is received lawfully from another source, or that must be disclosed to comply with the law. Confidentiality obligations survive the end of the agreement.
When we process subscriber data on your behalf, we do so in line with our Privacy Policy and with your instructions. We act as your processor for data you control, and we limit our use of that data to the purpose of the agreed services.
We apply reasonable security measures to protect data under our control and we restrict access to those members of our team who need it. We do not sell subscriber data, and we do not use it for any purpose that is not directly connected to delivering your services, unless you ask us to.
Where the law requires a separate data processing agreement, we are happy to enter into one. You remain responsible for ensuring that you have the legal basis to share the data with us and to have it processed for the requested purpose.
You agree to use our website and services for lawful purposes only. You will not attempt to gain unauthorized access to our systems, to interfere with the operation of our services, or to use our services in breach of any applicable law.
You will not use our services to send unsolicited bulk messages, to collect consumer data without a proper legal basis, or to engage in any deceptive or misleading marketing practice. The campaigns we run are designed to follow the rules of the platforms on which they operate and the expectations of the audiences they reach.
If we reasonably believe that an engagement involves unlawful or deceptive activity, we may suspend that engagement while we review the matter, and we may terminate it if we conclude that it breaches these terms.
We may contact you by email, telephone or through the platform accounts associated with your engagement for matters related to our services, including invoices, project updates and operational notices. By providing your contact details you agree to receive these service related messages.
Marketing communications are separate and are governed by your choices as described in our Privacy Policy. Service messages and legal notices are necessary for the operation of the engagement and are not affected by marketing preferences.
For any important notice required under these terms, we will send it to the email address you provided and it will be considered given on the date it is sent. You agree to keep your contact details accurate and current.
We aim to keep our website and client reporting tools available at all times, but we do not guarantee uninterrupted availability. The website or tools may be unavailable for maintenance, for updates, or for reasons outside our reasonable control.
We may make improvements or changes to our website, our tools and our process from time to time. These changes may affect how a feature appears or behaves, but we will take reasonable steps to avoid disrupting active engagements.
We provide our services on an as available basis and we are not responsible for downtime caused by factors outside our control, including failures by the platforms or infrastructure on which a campaign depends.
We provide our services using professional skill and care. However, the results of subscriber growth, retention, advertising and analytics programs can vary with many factors outside our control, including market conditions, platform rules, your product and the behaviour of your audience.
Except as expressly stated in an engagement document, our services are provided as available and without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non infringement. We do not guarantee any specific subscriber count, revenue figure or growth rate.
To the extent permitted by law, we make no warranty that our website or services will be uninterrupted, error free or completely secure. Any reliance you place on the outcomes we produce is at your own judgement.
To the maximum extent permitted by applicable law, the aggregate liability of the company for all claims and losses arising out of or related to these terms or an engagement, whether in contract, tort or otherwise, will not exceed the total fees you paid to the company under that engagement in the twelve months before the claim first arose.
Neither party will be liable to the other for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or anticipated savings, even if the party was advised of the possibility of such damages.
These limits apply to the fullest extent permitted by law and survive any termination of the agreement. Some jurisdictions do not allow the limitation or exclusion of certain damages, so some of these limitations may not apply to you.
You agree to indemnify and hold harmless the company, its offices, employees, agents and developers from claims, damages, losses, costs and expenses arising out of your use of our services, your breach of these terms, your breach of applicable law, or your infringement of the rights of any third party.
This includes claims arising from content, data or materials you provide to us or direct us to use in the course of an engagement. This indemnity is intended to protect us where you assume responsibility for the lawfulness of certain actions.
Where we are required to respond to a claim, you will cooperate with us in the defence, and we will keep you reasonably informed of the progress of any claim that we pursue under this indemnity.
Our services may rely on third party platforms, tools and software, including advertising networks, analytics providers, payment processors and marketing platforms. These services are provided by their own owners and are governed by their own terms and policies.
We do not control those third party services and we are not responsible for them. Your use of them is subject to the terms and conditions of their respective providers, and you are responsible for understanding and complying with those terms where you hold the accounts.
When a third party service changes its rules, availability or pricing, this may affect campaigns we run. We will keep you informed of any material impact, but we are not liable for changes made by third party providers.
An engagement may be terminated by either party in accordance with the notice period set out in the engagement document. If no notice period is stated, either party may end the engagement by giving reasonable written notice to the other.
Either party may also terminate an engagement immediately if the other party commits a material breach of these terms or the engagement document and does not remedy that breach within a reasonable time after receiving written notice. Termination does not release a party from payment obligations that accrued before the date of termination.
Upon termination, we will stop active work and provide you with a final reconciliation of fees and deliverables. We will return your data and delete our copies within a reasonable period unless we are required by law to keep them.
These terms and each engagement are governed by the laws of the State of Colorado, United States, without regard to its conflict of laws principles. The company is domiciled in the United States and its services are provided from that location.
To the extent permitted by law, any dispute arising out of these terms will be subject to the exclusive jurisdiction of the courts located in the State of Colorado. You agree to submit to that jurisdiction for any such matter.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision will be enforced to the greatest extent permitted by law.
We may revise these Terms of Service from time to time to reflect changes in our services, our business practices or the law. When we make a material change, we will update the effective date at the top of these terms and make the revised version available on this page.
Your continued use of our website or services after we post a revised version means you accept the updated terms, to the extent permitted by law. For active engagements, changes to commercial terms will be agreed separately with you and will not take effect without your confirmation.
We encourage you to review these terms periodically so you are aware of the current versions that apply to your relationship with us.
If you have any question about these Terms of Service, or if you need to send us a notice under these terms, please contact us using the details below.
Boost SubscriberCo L.L.C.
9601 S Meridian Blvd, Englewood - 80112-5905, United States (US)
Email: alert@boostsub.autos
Phone: +18128153367